Privacy Policy
Last updated: February 2026
Flaresoft Solutions Inc. ("we," "us," or "our") operates Deal Warden (the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website at dealwarden.ca and related services.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect the following personal information:
- Name, email address, and phone number
- Mailing address and province of residence
- Payment information (processed securely via Stripe)
- Vehicle purchase details and financial documents you upload
- Communications with your assigned Warden or our support team
Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or search terms
- Device type and operating system
Cookies and Similar Technologies
We use cookies and similar tracking technologies. For details, see our Cookie Policy.
2. How We Use Your Information
We use the information we collect to:
- Deliver our services — connect you with a Warden, manage your Deal Builder, and process payments
- Communicate with you — send service updates, deal status notifications, and respond to inquiries
- Improve the platform — analyze usage patterns to enhance features and user experience
- Ensure security — detect and prevent fraud, abuse, and unauthorized access
- Comply with legal obligations — meet regulatory and tax requirements
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers — Stripe (payments), Clerk (authentication), Resend (email), and other vendors that help us operate the Service
- Your assigned Warden — to deliver the services you have purchased
- Legal authorities — when required by law, court order, or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS) and at rest
- Role-based access controls for internal systems
- Regular security assessments and monitoring
- Incident response procedures aligned with SOC 2 controls
No method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information that we hold
- Correct inaccurate or incomplete information
- Withdraw consent for certain data processing activities
- Request deletion of your personal information, subject to legal retention requirements
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise any of these rights, contact us at privacy@dealwarden.ca.
6. Cookies and Tracking
We use cookies to operate the Service, remember your preferences, and understand how you interact with our platform. For a complete description of the cookies we use and how to manage them, please see our Cookie Policy.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. After account closure, we may retain certain data for up to 7 years to comply with legal, tax, and regulatory obligations. Usage data is aggregated and anonymized after 24 months.
8. Children's Privacy
The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@dealwarden.ca.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice on the Service prior to the change becoming effective. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@dealwarden.ca
- Company: Flaresoft Solutions Inc.
- Location: Calgary, Alberta, Canada